Posts Tagged ‘Growth’

Is the Gap Between China and the U.S. Shrinking

Wednesday, May 25th, 2011

Blog article by Ray Attiyah, Chief Innovation Officer

Manufacturing in China or using Chinese suppliers is not the bargain it once was.  Chinese wages are rising at a rate of about 17% per year and a new study by Boston Consulting Group predicts wage rates in China and the United States will converge in 2015. There’s more to the story than labor costs.

There are changes happening here in the U.S. that are contributing to the decisions more and more companies are making to manufacture a higher volume of products and components on U.S. soil.  Productivity in America is going up.  Companies that embrace a culture of employee led, continuous improvement are finding that they are driving out waste, improving quality and competing globally.  They are also putting more emphasis on innovation.

Our friends at PDI communications in Springboro, Ohio saw this first hand.  The changes they made in 2010 in their TV assembly area created capacity for a new production line that was cost competitive with manufacturing anywhere.

Not far away in Enon, Ohio, Seepex is preparing for seven million dollar plant expansion.   The expansion will allow Seepex, a worldwide manufacturer of industrial progressive cavity pumps and systems, to increase capacity and add capability as a research and development center of excellence.

Of course, China will always be a force in manufacturing and we recognize savvy business leaders need to evaluate their options very closely and come to their own conclusions about how to best meet their manufacturing and supply chain needs.

How to Scale Up Without Repeating the Mistakes of the Past

Monday, May 9th, 2011

By Ed Robinson, Regional Managing Partner, Atlanta

It’s been a hard few years; you don’t need me to tell you that.  For those of us in manufacturing, we have seen our customers become more demanding and we’ve all had to work harder to manage growing complexity.  Despite these challenges our industry has managed to improve.  We saw productivity increase over the past two years, and profitability increased in many cases as well.

Now, the news is telling us that we are recovering.  Orders are increasing and many of us are poised to expand.  The pendulum appears to be swinging back in our direction and the concern of many business leaders has changed from survival to scalability.  We’ve gone from cutting costs to making the right investments; from work force reduction to growth without adding unnecessary labor, and from riding it out to needed improvements.  The landscape has changed for our industry again and we need to adjust to stay ahead.

From my conversations with other manufacturing leaders, I have compiled fundamental action items needed to keep the fat off as your top line recovers.

#1 – Stay Ahead of the Changes – Develop the Baseline & Monitor Your Metrics:

Identify the key metrics in your business; especially the ones that you have improved during the downturn. Watch these metrics like a hawk. Have a plan to react if you see them trending back in the wrong direction. You should have timely metrics in place for labor costs, material costs, quality performance, and delivery performance. Finally, don’t make excuses for poor metrics. Yes, your business is changing, but you don’t have to change your standards.

#2 – Focus on the Improvements Before You Need Them:

Your tendency will be to avoid adding cost and overhead, which is understandable. But as your top line comes back, you will need to invest in your business. The key will be to make the right improvements and add the right people at the right times. If you wait too long to make these investments, your decisions will be reactive, driven by crisis which never turns out well. Create a plan with trigger points for your overhead additions and stick to it. Be honest when assessing your performance; you should focus on having solid processes in place before making these additions or you will lose productivity and, in turn, profitability. Consequently, you also need to create a plan for what improvements will be needed to hit certain business levels.

#3 – Grow Your Greatest Asset – Your People:

The past few years have been tough for your employees, as well. You’ve asked them to do more than ever and likely have not been able to reward them for it. I have read that as much as 50 percent of the workforce will be looking to change jobs, so how can you prevent that in your business? While compensation may be the obvious answer, it is a short-term solution. Your people are likely craving success. So how can you provide that to them? Get them involved and provide them the platform, tools, resources, and opportunities to be a part of improving the business.

There is no sure-fire method to scalability, but shoring up your people and processes needs to be at the foundation of any solution you pursue.

 

Read more: http://www.bizactions.com/n.cfm/page/e105/key/162739739G926J3820018P0P10170549T0/#ixzz1LsDCEeSY

Remember the Forgotten III

Monday, January 10th, 2011

Part three of a three part series on Proactive Improvement

Blog Article Written By: Dave Mills, Managing Partner – Columbus

Did you have a chance to read the first two parts of our Remember the Forgotten Blog Series? If not, here is Remember the Forgotten I and Remember the Forgotten II.

So far, we talked about the forgotten elements of many businesses and the implications of their being forgotten. We focused on relationships with suppliers and customers. Our good friend Jim Hosley at Exterior Portfolio by Crane gave another great example: “In my experience, one of the largest forgotten elements are the people who come to work every day and just do a good, dependable, quality job.  As managers we tend to focus on either the ‘problem children’ or the most ‘visible’ or the ‘high performers.’”

It’s true that too often there is a  focus on the extremes when what any manager would prefer is to have confidence in all of their employees. What if they did? We have a proven strategy to move toward that goal called  Run-Improve-Grow™.    It has allowed top-leaders to expect more and gain confidence and trust in their entire organization.

Imagine Run-Improve-Grow™ as a triangle with the run function at the wide base. Ideally, your operators and front line supervisors are managing the run while your managers in the middle of the triangle are focused on proactive improvements.  Too often the middle managers get called in to solve routine run problems.  When they are working in the run, they are not working on improvement that would make the business more productive and profitable. It then falls to senior management at the top of the triangle to make improvements, when their time would be put to better use focusing on growth initiatives and innovation. I think you can see what then happens to the company’s growth pursuits when middle managers get stuck in the run. What percentage of time do you spend Running the business, Improving it and Growing it? What would you want it to be? How would the company benefit if you made the switch?

Run-Improve-Grow™ starts by empowering the front-line with tools. With our clients, we have used lean initiatives such as 5S, six sigma and kaizen to streamline the front-line’s systems and processes. Additionally, daily huddle meetings between the front-line supervisors and the operators have focused on open and honest communication and have facilitated discussions of what went well and what needed improvement in the previous shift. The operators said that when they shared their ideas and saw them become implemented, it made them feel valued. The confidence in their ideas increased their accountability to the job.

What would an empowered front-line mean to your company? Imagine if instead of middle managers being pulled down into the Run, operators and frontline leaders were empowered to make improvements themselves  Run-Improve-Grow™  pushes time up. Middle managers have the time to focus on making proactive improvements. Top-leaders have the time to focus on innovation and growth.

Now take it to a personal level.  Mark Hartings, plant manager at PDi Communications, has been with the company for 30 years.  In all of his time with the company, he never used every one of his vacation days. After working with Run-Improve-Grow™ this past year, he was able to use them all for the first time. Even more significant was the feeling he had when he took time off: “I was never worried that when I came back, the operation would have fallen apart. I was able to take time off with confidence.”

Understanding how the Run-Improve-Grow™ system has helped the lives of our clients’ employees is very special to us at Definity Partners. In 2011, we would love to help you. How can Run-Improve-Grow™ help you this year – personally and professionally?

Remember the Forgotten II

Thursday, December 30th, 2010

Part two of a three part series on Proactive Improvement

Blog Article Written By: Dave Mills, Managing Partner – Columbus

In our last conversation, we discussed how supplier relationships are a common “forgotten” element of many businesses. Did you have a chance to think about any other forgotten elements of your business? What were they?

It seems that even the President has been thinking about what he forgot in 2010 so he can focus on how to most effectively spend his time in 2011. According to senior advisor Valerie Jarrett, “the President’s ‘biggest regret’ was that because of economic turmoil – ‘he had to spend almost every waking hour in Washington working on solving that crisis.’”

For Obama, spending his time almost exclusively with politicians and advisors meant he was not connecting with the public, something that, over time, could diminish his chances of re-election. What are the implications of the forgotten elements of your business?

Let’s analyze customer relationships. As a good businessperson, you know the value of spending time with customers. But how deeply do you delve into those relationships? We have found that engaging deeply with customers is usually forgotten.

With superficial relationships, it’s what you miss that matters. Specifically, you miss an opportunity to gather market intelligence and consumer insights. Your customers have a valuable perspective. They can provide information about potential future demand that is important to keep in mind when budgeting, scheduling and purchasing. They can also help you identify product improvements and gaps in the marketplace.

Consider this story from our friend Ron Stibich, President of ITW Fibre Glass Evercoat. Stibich’s team has spent hundreds of hours with customers observing them using ITW products.  By dissecting the customers’ behavior and processes, his team gained a better understanding of how the products were being used and what problems occurred in the process.  This knowledge lead to new and improved products.

Many times, Stichich’s customers hadn’t been able to articulate that they needed anything new. They had accepted the products as they were. By remembering to engage deeply with customers, ITW found new opportunities to lead the industry.

Like the President, the emergency of the day can prevent you from spending time on other important business matters. Great leaders have to learn to juggle them all. How well do you handle all of the elements of your business?

In the last blog of our series, we will be going through our proven strategy that allows leaders to have confidence in their middle managers so they can step away from the daily Run to turn their attention to future focused matters that can lead to growth. Do you have the time to join us for that helpful conversation?

I have an Innovative Idea, Now What?

Thursday, November 4th, 2010

Blog Article Written By: Ray Attiyah, Chief Innovation Officer

Have you ever had a great idea, an idea so remarkable that it had you dreaming of being the next Mark Zuckerberg before you even wrote it down? I’ll bet you have. From my experiences in the business world, innovative ideas come in all shapes and sizes, but most eventually get disregarded as impossible – and all they will ever become is a passing thought.

Innovation is a process, one that is less about the product than it is about the implementation of the idea. Think about the Snuggie, an idea so incredibly simple it bordered on ridiculous. But the idea was only the first step. The implementation that followed made the product innovative. From production, to distribution, to the marketing sensation that followed, the Snuggie turned out to be a great success.

So ask yourself, what blanket with arm holes is lying dormant in your mind?

Please click on the link to read our thought leadership article: Innovation for Successful Businesses Expands Beyond the Products.